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The IT Infrastructure Library (ITIL), initially developed in the UK by the Office of Government Commerce (OGC), is gaining traction in the global IT community as a framework for IT governance. The library currently consists of eight books, including: Software Asset Management, Service Support, Service Delivery, Security Management, Application Management, ICT Infrastructure Management, The Business Perspective, and Planning to Implement Service Management. ITIL is focused on identifying best practices in regards to managing IT service levels and is particularly process-oriented.
- Planning to Implement Service Management
- The Business Perspective
- Software Asset Management
- Service Support
- Service Delivery
- Security Management
- ICT Infrastructure Management
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